Shipping policy

Shipping Policy

At Mae's Archive, every order is carefully packaged to ensure your vintage piece arrives safely.

Processing Time

Orders are processed within 1–3 business days (excluding weekends and public holidays). Once your order has been dispatched, you'll receive a confirmation email with tracking details.

UK Shipping

We offer tracked shipping across the UK. Estimated delivery is 1–3 business days after dispatch.

International Shipping

We ship worldwide using tracked delivery services. Delivery times vary by destination but typically take 5–14 business days.

Please note that any customs duties, taxes, or import fees are the responsibility of the customer.

Order Tracking

Once your order has been dispatched, you'll receive a tracking number by email so you can monitor your delivery.

Lost or Delayed Parcels

If your order is significantly delayed or you believe it has been lost, please contact us at hello@maesarchive.com with your order number, and we'll do our best to help.